Shipping & Returns
Shipping
- We ship to all 50 US states
- Most orders arrive in 3–5 business days
- Free standard shipping on orders over $35
- You'll receive a tracking number by email once your order ships
- Shipping cost for orders under $35: $4.99 flat rate
Returns & refunds
- 30-day return window from delivery date
- Items must be unused and in original packaging
- Full refund or exchange — your choice
- Contact us first at hello@trove-us.com to start a return
- Refunds processed within 5–7 business days after we receive the item
Non-returnable items
Opened personal care items, custom orders, and final-sale products may not be eligible for return. If in doubt, email us before ordering.
Need help with an order? Email hello@trove-us.com with your order number and we'll take care of you.